Returns & Exchanges

If you are not completely satisfied with your Supernatural experience, we offer a 30-day happiness guarantee on all starter kits and accessories.

Return Process

• 1.
  Initiate Request

  Visit our online return portal with your order number and zip code to start the process.

• 2.
  Pack Your Items

  Place the unused items back in their original packaging to ensure they arrive safely.

• 3.
  Label and Ship

  Print the prepaid shipping label provided by our portal and drop the package at any authorized carrier location.

• 4.
  Receive Refund

  Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.